Candlewood Suites Lake Jackson, an IHG Hotel

Staff great; mostly clean, had to dry some dishes; bathtub with mat was so slippery, I fell and hit the back of my head on the back edge of the tub; for the price, they should have provided breakfast of some kind, instead of cereal (no milk for said cereal) as well as the rest of the overpriced food offered; most offensive was bad mouthing Booking com,... who we booked through, not knowing we were still members of IHG.. telling us they overcharge, then pocket the money, which in our opinion is very unprofessional, then repeatedly telling us "I don't lie, I don't lie"! Told him we never thought he did. We stayed here two years ago and loved it. Always telling friends it was THE place to stay. At any rate, we probably won't stay here again. We will look for a different IHG hotel. Maybe he was overworked or something, and If he sees this review, he would probably deny us anyway.

The place was neat and clean, staff were very nice friendly and accomodating..

Nice clean place to stay. Quiet.

I liked the ambient and everything else.

Location was excellent! Close to a lot of nice restaurants.